Track your transactions on Blockchain-Ads by viewing your payment history, including deposits and deductions, in the HUB dashboard.
This guide helps you access and manage your payment history for accurate financial tracking.
Steps to View Payment History
Access your history in minutes:
- Log in to the HUB dashboard and navigate to the "Billing" tab.
- Go to the "Payment History" tab to view all transactions.
- Filter by date, payment method, or amount to narrow results.
- Click individual entries for details (e.g., transaction ID, status).
- Export history as a CSV file using the export button for records.
Best Practices: Review payment history monthly to track spending; use filters for audits or reconciliations; note transaction IDs for support queries; cross-check with invoices for accuracy (see Article 3).
Troubleshooting: No entries showing? Wait 5 minutes after a deposit or check transaction status. Filter not working? Clear filters and retry. Unexpected deductions? Review campaign spend in HUB reports (see Article 9). Contact support@blockchain-ads.com for persistent issues.
Table: History Fields
FAQs
- What does payment history show? Deposits, payment methods, dates, amounts, and deductions.
- What filters are available? Date range, payment method, and transaction status.
- Can I export history? Yes, use the CSV button in the Payment History tab.
- How long is history retained? Per platform policy, typically 2 years; check with support.
- Are deductions shown? Yes, listed as campaign spend in real-time.
- How to verify deductions? Cross-reference with HUB reports (see Article 9).
