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Retargeting for Warm Audiences

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Retargeting for Warm Audiences

Re-engage warm users (past interactors) for better performance and higher conversions as they're familiar. Retargeting is like reminding a window shopper to buy. This guide helps you set up retargeting to target users who have shown interest.

Steps to Set Retargeting

Set up retargeting in minutes:

  1. Install the pixel to capture events like visits or drop-offs (see Article 3).
  2. Create a custom segment from "Your Data" (e.g., visitors last 30 days).
  3. Exclude converters to focus on non-completers.
  4. Add the segment to a MOFU/BOFU campaign.
  5. Use personalized creatives (e.g., "Finish Signup").
  6. Set frequency caps and monitor uplift in HUB reports.

Best Practices: Use retargeting for MOFU/BOFU stages; apply short recency (7-30 days); segment by behavior (e.g., abandoners); test messages for relevance.

Troubleshooting: Low warm audience size? Extend recency to 60-90 days. No uplift in performance? Personalize ads or check creatives for relevance.

Table: Retargeting Benefits

Audience Type Conversion Rate Why Better
Warm (Retarget) 5–10% Familiarity
Cold (New) 1–2% First touch

FAQs

  • Why biggest performance for warm users? They convert easier due to prior familiarity with your ads or site.
  • How to set up retargeting? Use pixel events and custom segments from "Your Data" in HUB.
  • What are frequency caps? Limit ad shows to 3-5 per week to avoid fatigue.
  • Can I combine with other targeting? Yes, layer with cold audiences for a full funnel approach.
  • How to measure retargeting? Compare conversion rates vs. new users in HUB reports.
  • Integration with funnel? Best for MOFU (engagement) or BOFU (conversion) stages.
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