Blockchain-Ads Help Center

Reporting issues

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Reporting issues

Common Problems:

  • Stats not updating in real time
  • Impressions or clicks seem inaccurate or “stuck”
  • Revenue or payout data not appearing

How to Fix:

  • Wait up to 1 hour for the dashboard to update (delays may occur).
  • Ensure your zone is properly integrated and has recent traffic.
  • Clear browser cache or try accessing the dashboard from another device.
  • If data remains missing, contact support and provide your publisher ID, affected zone(s), and a brief description.

Contact Publisher Support: Email: support@blockchain-ads.com; Telegram: @markorende. Include publisher ID and site URL.

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