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Topics
If you closed your Blockchain-Ads account, you can reactivate it within 90 days to regain access to campaigns and data.
Steps to Reactivate
Get back online in days:
- Contact support@blockchain-ads.com with your request.
- Provide your registered email, full name, and account ID (from closure confirmation).
- Confirm identity during review (e.g., via verification questions or docs).
- Await approval, access is restored upon confirmation.
- Fund the account (min $10,000) to resume campaigns.
Best Practices: Act within the 90-day window to avoid data loss; backup key analytics via export before closure; note any prior campaign goals in your email for tailored reactivation advice.
Troubleshooting: No response in 1-3 days? Follow up via Telegram or email.
Table: Reactivation Steps
FAQs
- What's the timeline? 1-3 days for review and restoration after your request.
- Is data restored? Yes, if within 90-day retention policy, all campaigns and settings return intact.
- Any cost? No fee for reactivation, but re-fund the $10,000 min to activate.
- What if denied? We'll provide reasons (e.g., compliance issues); address them and reapply.
- Preventive measure? Pause campaigns instead of canceling to avoid reactivation needs.
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