Blockchain-Ads Help Center

Reactivating a Closed Account

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Reactivating a Closed Account

If you closed your Blockchain-Ads account, you can reactivate it within 90 days to regain access to campaigns and data.

Steps to Reactivate

Get back online in days:

  1. Contact support@blockchain-ads.com with your request.
  2. Provide your registered email, full name, and account ID (from closure confirmation).
  3. Confirm identity during review (e.g., via verification questions or docs).
  4. Await approval, access is restored upon confirmation.
  5. Fund the account (min $10,000) to resume campaigns.

Best Practices: Act within the 90-day window to avoid data loss; backup key analytics via export before closure; note any prior campaign goals in your email for tailored reactivation advice.

Troubleshooting: No response in 1-3 days? Follow up via Telegram or email.

Table: Reactivation Steps

Step Action Tip
1 Contact support@blockchain-ads.com Include "Account Reactivation" in subject.
2 Provide email, name, and account ID Reference closure email for ID.
3 Confirm identity Prepare docs like business verification.
4 Await review (1–3 days) Check spam for approval notification.
5 Fund account to resume Start with min $10,000 for activation.

FAQs

  • What's the timeline? 1-3 days for review and restoration after your request.
  • Is data restored? Yes, if within 90-day retention policy, all campaigns and settings return intact.
  • Any cost? No fee for reactivation, but re-fund the $10,000 min to activate.
  • What if denied? We'll provide reasons (e.g., compliance issues); address them and reapply.
  • Preventive measure? Pause campaigns instead of canceling to avoid reactivation needs.
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