Billing & Payments Issues

Common Problems:

• Stats not updating in real time
• Impressions or clicks appear inaccurate or “stuck”
• Revenue or payout data missing or delayed

How to Fix:

• Wait up to 1 hour — dashboard data updates periodically and short delays may happen.
• Make sure your zone is active and receiving recent traffic.
• Clear browser cache or open the dashboard on another device.

If the issue continues, contact support and include:

• Your Publisher ID
• Affected Zone ID(s)
• A short description of the issue
  

Contact Publisher Support: 📧 Email: admin@blockchain-ads.com 💬 Telegram: @todorovikjmila

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