Blockchain & Crypto

Bitrefill

How Bitrefill Acquired 1,920 New Vendors Across Emerging Markets with Blockchain-Ads

Bitrefill
1,920
New Vendors Acquired
4M+
Impressions
2.6%
Blended Conversion Rate
48,500
Platform Transactions
Campaign Type
Display Ads
industry
Blockchain & Crypto
Duration
60 days
Total Ad Spend
$30,000
Key Markets
India, Indonesia, Brazil
Primary KPI
New vendors onboarded (CPA)
Objective

Vendor acquisition across emerging crypto markets

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About
Bitrefill

Bitrefill is the world's largest crypto e-commerce platform, enabling purchases from more than 5,000 merchants using Bitcoin and other cryptocurrencies. It serves crypto-native consumers and merchants looking to spend digital assets on everyday goods and services without converting to fiat. Bitrefill operates at enterprise scale with a growing focus on emerging markets where crypto adoption is outpacing traditional payment infrastructure.

  • Target Audience: Crypto-native merchants, active wallet holders, and token-holding vendors across emerging markets
  • Growth Stage: Enterprise

A note on attribution: Bitrefill's paid acquisition on Blockchain-Ads is managed through affiliate partners, each running independently with their own market focus and creative approach. This case study covers one such campaign and reflects what Blockchain-Ads can deliver for Bitrefill-aligned partners targeting crypto-native merchants across emerging markets.

The Challenge

Bitrefill needed to grow its vendor supply side rapidly across three emerging markets. Thus, acquiring quality merchants capable of generating sustained transaction volume within a tight 60-day window.

Three obstacles defined what that required:

  • Platform restrictions: Google and Meta limit crypto and digital asset advertising across Bitrefill's target emerging markets, cutting off standard vendor acquisition channels.
  • Audience precision: Reaching crypto-savvy merchants required targeting active wallet holders and token users, not broad e-commerce audiences with no crypto familiarity.
  • Market diversity: India, Indonesia, and Brazil each present distinct merchant behaviours and seller pain points. A single generic message would underperform across all three.

Why Blockchain-Ads

Bitrefill needed a network with verified crypto-native audience segments and the inventory to reach active merchants across India, Indonesia, and Brazil simultaneously.

Blockchain-Ads provided the targeting infrastructure to reach crypto-ready vendors efficiently across all three markets through four capabilities:

  • Crypto-native audience targeting: Campaigns reached active wallet holders and token users with verified onchain activity, ensuring merchant prospects already understood crypto payments.
  • Emerging market inventory: Display formats covered the crypto, finance, and business platforms where merchants in India, Indonesia, and Brazil research payment solutions.
  • Interest-based layering: Business and investment interest segments captured traditional sellers actively exploring crypto payment adoption.
  • CPA-based optimisation: Campaigns optimised toward verified vendor registrations from day one.

Campaign Results

Performance Metrics

  • New vendors acquired: 1,920 at $16 CPA
  • Impressions: 4M+ delivered across Indian, Indonesian, and Brazilian inventory
  • CTR: 1.81% blended across both phases
  • CPC: $0.41 blended across both phases
  • Conversion rate: 2.6% blended across both phases

User Quality

The 1,920 onboarded vendors generated 48,500 platform transactions within the 60-day campaign window. Indonesia contributed 42% of total vendor acquisitions, confirming it as the highest-intent emerging market for crypto merchant adoption in this campaign.

Campaign Strategy

Phase 1: Learning (Month 1)

The objective was to establish baseline vendor acquisition performance across India, Indonesia, and Brazil simultaneously. Display ads launched across crypto, finance, and business publisher inventory in all three markets.

Three creative angles ran in parallel: global merchant reach, low transaction fees, and simplified onboarding. Early data showed Indonesia generating the strongest registration volumes, accounting for a disproportionate share of conversions in the first 30 days. The low fees angle outperformed the other two on click-to-registration rate across all three markets.

Phase 2: Acquisition (Month 2)

Budget shifted toward the low fees creative as the primary acquisition angle across all three markets. Indonesia received increased allocation given its Phase 1 performance. The global reach and simplified onboarding angles were retained at reduced spend to maintain coverage across merchant segments less motivated by cost. The campaign closed with 1,920 verified vendor accounts acquired at $16 CPA, with Indonesia alone contributing 42% of total conversions.

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